ABOUT WOODBRIDGE PLUMBING, INC.
Woodbridge Plumbing, Inc. has been in business since Tom and Anne Kreutzer started it in 1973 in the basement of a house on Occoquan Road with just one plumber… [Read more]
A company with 20 employees, Woodbridge Plumbing, Inc. is experienced in all phases of plumbing and gas-fitting, including service and new commercial construction. Our business philosophy is to provide the highest quality plumbing services and complete customer satisfaction. Many companies can do the mechanics of plumbing well; we feel we excel at providing the best of customer service as well.
We strongly believe that customer satisfaction is paramount. We definitely need the customer more than the customer needs us. We are proud to say that word of mouth advertising has been and continues to be our greatest source of new customers.
In addition to being excellent technicians, our servicemen are polite, clean, well-spoken and mannerly. They are willing to take the time to explain the problem to the customer, and to answer all the questions a customer may have.
Our servicemen would never oversell a customer, nor would they ever pressure a customer to buy something unnecessary. Our servicemen are not paid by the job or for how much material they sell, so there is no incentive for them to sell the customer something unneeded.
Our office staff spends time on the phone giving out advice. The result of these efforts is a long list of loyal customers, many of whom date back to the time when Tom worked out of the trunk of his Dodge Dart in those early days.